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CrossCareIndia · Concierge Care Built for Kenya Patients
World-Class Medical Treatment in India for Kenya Patients
Save 60–80% versus treatment cost back home, with a Dedicated Assistant, JCI/NABH-accredited hospitals, and every logistical detail — from your first night in India to your flight home — arranged for you.
🏨 Complimentary Stay Before Admission✈️ Complimentary Airport Pickup & Drop👨💼 Dedicated 24×7 Patient Assistant📱 Complimentary Indian SIM
No obligation · free to you, always · you pay the hospital directly, never CrossCareIndia
Visa Type
e-Medical Visa (eligible)
Flight Time
~5–6 hrs direct (Nairobi–Mumbai)
Your Currency
Kenyan Shilling (KES)
Common Arrival Cities
Mumbai, Delhi, Bangalore
60–80% savings vs. USA/UK
50 verifiable network hospitals
<24 hrs to your first treatment plan
$0 stay, airport transfers & patient assistant
Complimentary for every patient from Kenya
What CrossCareIndia includes at no extra cost
Built into every case we coordinate — not a limited-time offer and not an upsell.
Complimentary
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Complimentary Stay Before Admission
Free accommodation from your arrival in India until hospital admission, subject to applicable terms.
Complimentary
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Complimentary Airport Pickup & Drop
Airport transfer arranged for the patient and accompanying attendant.
Complimentary
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Dedicated 24×7 Patient Assistant
A dedicated CrossCareIndia representative available throughout your medical journey.
Complimentary
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Complimentary Indian SIM & Connectivity
Help staying connected with family, doctors and the CrossCareIndia team during your India stay.
Why patients from Kenya choose CrossCareIndia
Not a hospital directory, and not a commission-driven agency pushing whichever hospital pays most — one concierge team, with a Dedicated Assistant, that stays with your case from your first message to your follow-up call home.
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One Dedicated Assistant, your whole case
The same Dedicated Assistant from your first message to your follow-up call home — you'll know them by name, and they'll know your case.
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Itemised pricing, before you commit
Surgeon fee, hospital stay, and medicines broken out line by line — not a single bundled number you have to trust blindly.
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Hospitals you can verify yourself
Formal partnerships with Apollo, Fortis, Manipal & Narayana Health — every hospital's accreditation is checkable on our Hospitals page, not just claimed.
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Premium AfterCare Services
Structured recovery support — accommodation, transport, and physiotherapy coordination for your recovery period — available as a premium service so you're never navigating recovery alone. See what's included.
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A real answer within 24 hours
Send your reports and a licensed specialist reviews them personally — not a chatbot, not a sales script.
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Free to you, always
You pay the hospital directly, never CrossCareIndia. Confidential, no obligation, and no pressure to decide on the spot.
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Your data, protected
Medical reports are encrypted, reviewed only by licensed specialists, and never sold or shared with third parties. Read our data policy.
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We speak your language
Dedicated Assistants and on-ground interpreters available in Kiswahili and English, so nothing gets lost explaining your case.
Explore treatments & find your recommended hospital
Choose a treatment specialization, then the specific treatment you need. We'll show the best recommended hospitals for it, an estimated cost, and a way to request a consultation.
✓ Recommended Hospital
ℹ️ About this guide: Visa categories, fees, and embassy details below reflect India's published e-Medical Visa policy for Kenya patients. Rules and fees can change — our Dedicated Assistants confirm everything current for your exact case for free, and you should always cross-check against the official Indian e-Visa portal before booking travel.
Visa process for Kenya citizens
Everything you need to know before you apply.
e-Medical Visa (eligible)
Kenyan citizens can apply for India's e-Medical Visa fully online, making Kenya one of the most straightforward source markets for treatment in India.
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Validity
60 days from first arrival, triple entry
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Processing time
Typically 3–5 working days; apply at least 7 days before travel
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Fees
Government e-Visa fee is paid online by card; confirm the current amount on the official portal
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Bringing family
Up to 2 close family members can travel with the patient on a linked e-Medical Attendant Visa (MX).
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Vaccination note
Travellers from Kenya may be asked for a Yellow Fever vaccination certificate on arrival — carry your certificate.
🏛️ High Commission of India, Nairobi
Nairobi, Kenya
For regular (non-e-Visa) cases or document attestation. Most medical-visa applicants will not need to visit in person.
Always confirm current address, hours, and required documents directly with the Mission's official website before travelling there, as these can change.
What's different for Kenyan patients
Kenya's Social Health Authority (SHA) runs a separate overseas-treatment benefit, capped at KSh 500,000 per patient per year, for a fixed list of about 36 procedures the panel has determined aren't yet available in Kenya — it is referral-only (a Level 6 national referral hospital such as Kenyatta National, Moi Teaching & Referral, or Kenyatta University Referral must confirm your condition can't be managed locally first), and SHA has currently empanelled a small, specific list of hospitals abroad rather than any Indian hospital a patient chooses.
This means SHA funding and CrossCareIndia's network are two separate paths, not one — most CrossCareIndia patients from Kenya self-pay directly to the hospital (see how payment works on our About page), the same as patients from any other country. If you believe your case may qualify for SHA's overseas benefit, that referral has to start with your Kenyan specialist and SHA itself; tell your Dedicated Assistant early and we'll help you understand how the two paths interact for your specific case, without assuming SHA coverage applies.
Outside the SHA programme, India has been Kenya's leading medical-travel destination for years, so the logistics — flights, visas, hospital admissions — are well-worn ground for our team, independent of how a patient is paying.
🔍 Sourced from SHA's own public statements and Kenyan news coverage of the Overseas Treatment Benefit Package rollout, current as of when this was written — SHA's rules, cap, and empanelled hospital list have changed multiple times since 2024 and should be re-verified at sha.go.ke before publishing.
Your journey, step by step
From your first message to flying home — here's exactly what happens.
1
Share your medical reports
Send your diagnosis and reports to our team. A specialist reviews your case and recommends a hospital and doctor, usually within 24 hours.
2
Get your hospital invitation letter
Once your treatment plan is confirmed, the hospital issues an official invitation letter — the core document your visa application needs.
3
Apply for your visa
e-Medical Visa (eligible). Typically 3–5 working days; apply at least 7 days before travel.
4
Book flights and we arrange the rest
Most patients from Kenya arrive into Mumbai or Delhi or Bangalore. CrossCareIndia coordinates airport pickup, accommodation near the hospital, and an interpreter if needed.
5
Treatment, recovery, and follow-up
After discharge, we coordinate recovery accommodation and a remote follow-up plan with your home doctor, so your care doesn't stop when you land back home. See what we arrange for your recovery →
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Verifiable accreditation
Every network hospital is listed on our Hospitals page with its real JCI/NABH registry status — check it yourself, we link straight to the official registry.
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Your data, protected
Medical reports are encrypted, reviewed only by licensed specialists, and never sold or shared with third parties. Read our data policy.
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We speak your language
Dedicated Assistants and on-ground interpreters available in English, Arabic, Swahili, Bengali, Hausa, and Yoruba.
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Protected payments
We help facilitate the transaction where required, but you always pay the hospital directly, never CrossCareIndia — and our service is free to you. How payment works.
H
Hospital Name
Location
A patient journey from Kenya
Representing the kind of experience patients from Kenya can expect.
JM
James M.· Age 56 · 🇰🇪 Kenya
🩺 Total knee replacement (bilateral) · treated in Bangalore
“Six years of knee pain, and three local surgeons who all gave me different answers. My CrossCareIndia Dedicated Assistant sent me one clear cost estimate, in writing, before I ever booked a flight — and that was the thing that made me trust them.”
✅ Outcome: Both knees replaced in a single admission, walking unaided at 4 weeks, returned to Nairobi after a 16-day stay.
This journey is representational of real patient experiences; the name shown has been changed to protect patient privacy. Not all patients are able or willing to share their contact details — please reach out to the CrossCareIndia team and we'll happily connect you with verified patients from your country who are willing to share their experience and speak with you directly.
Frequently asked questions — Kenya
No. Initial consultations, sharing reports, and getting a written cost estimate are all done remotely before you apply for any visa. You only need e-Medical Visa (eligible) once you're ready to travel for treatment.
Typically 3–5 working days; apply at least 7 days before travel Start as soon as your hospital invitation letter is ready — CrossCareIndia can usually arrange this within a few days of your case being reviewed.
Up to 2 close family members can travel with the patient on a linked e-Medical Attendant Visa (MX).
At minimum: a passport valid for at least 6 months with blank pages, a recent passport-style photo, your medical reports, and the hospital invitation letter CrossCareIndia helps arrange. Travellers from Kenya may be asked for a Yellow Fever vaccination certificate on arrival — carry your certificate.
Patients from Kenya most commonly arrive into Mumbai, Delhi, Bangalore, depending on which hospital and specialist your case is matched to. Flight time is approximately ~5–6 hrs direct (Nairobi–Mumbai).
Your CrossCareIndia Dedicated Assistant tracks your application alongside you and can liaise with the hospital to adjust admission dates if needed. We never recommend travelling on a tourist visa for treatment — hospitals are required to verify medical-visa status before admitting international patients for procedures.
Ready to start your visa process for Kenya?
Talk to a free Dedicated Assistant who can confirm your exact visa requirements, help arrange your hospital invitation letter, and give you a written treatment cost estimate — no obligation. A complimentary stay before admission, airport transfers, and a dedicated 24×7 patient assistant are included from day one.
🩺 Not sure where to start? Talk to your Dedicated Assistant — they review your case personally.
Get Your Free Medical Review
Share your diagnosis and reports. A licensed specialist reviews them personally and you'll have a written treatment plan within 24 hours — no cost, no obligation.
